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Training ServicesProject Foundations®

Essential Skills for Empowered Project Teams

This course presents project and people skills that every team member can use during any project. Project management topics help participants understand how they can better assist the project manager in planning and controlling the project. Participants also gain insights into important people skills such as conflict management, delegation, effective communication, and estimation. Participants are led through a series of exercises, each of which contributes to greater understanding of how to work effectively with other people. Topics include:
  • The basics of project definition, planning and control
  • Defining and managing project risk
  • Planning for Organizational Adoption
  • Developing effective estimates
  • Creating a communication management plan for any project
  • Making effective decisions
  • Managing conflict
  • Effective delegation
  • Good Meetings Practice
  • Turning Lessons Recorded into Lessons Learned
Who should attend
Project team leads and team members, business staff and managers who participate in projects, Project Coordinators, Project Expeditors and Junior Project Managers.

This course assumes some experience as member of a project team.

Course Outline

I. Introduction
  • Sources of project success and failure
  • What we can do to make projects succeed
II. Defining Project and Project Management
  • Agile and Waterfall
  • Project Management terminology
  • Commonly used PM Tools
III. Managing Project Risk
  • Sources of risk
  • Risk Register
  • Risk Evaluation
  • Risk Response Planning
  • Managing Risk
IV. Organizational Adoption
  • Impact of change
  • Organizational Change projects
  • Preparing for organizational change
  • The Organizational Adoption Plan
  • Implementing change
  • Working with resistance to change
  • Maintaining change
V. Communication
  • Communication Planning
  • Communication Tools
  • Types of Communication
  • Communication Channels
  • Version Control
VI. Good Meetings Practice
  • Types of meetings
  • Good meetings; bad meetings
  • Making virtual meetings effective
  • Impact of effective meetings
  • Defining a Good Meetings Practice
VII. Developing Effective Estimates
  • Importance of estimates
  • Estimation techniques
  • Improving estimate reliability
  • PERT
  • Working with uncertain estimates
VIII. Conflict and the Project Team
  • Conflict Management
  • Conflict sources, signs and symptoms
  • Roles in conflict management
  • Conflict resolution techniques
  • Participating in conflict
  • Managing conflict
  • Dealing with anger
IX. Delegation Skills
  • Advantages and disadvantages
  • Why we fail to delegate
  • Delegation Guidelines
  • Delegating easy jobs
  • Delegating challenging jobs
X. Problem Solving; Decision Making
  • Solving problems
  • Facts and Fiction
  • Types of Opinion
  • Generating alternatives
  • Making Decisions
  • Critical Thinking
XI. Lessons Learned
  • What they are
  • Why they are useful
  • How to acquire them and what to do with them
This course includes hands-on exercises and discussions that reinforce learning and retention.

Why should I take this course?
  • This course can help you to resolve or even prevent numerous difficult project issues.
  • Essential Skills for Empowered Project Teams delves into areas of project work that, although seldom discussed, are nonetheless central to project success. Take home a whole new set of tools and techniques.
  • Take this course and learn important soft skills that will help you to contribute more fully to project success.
  • This course demonstrates how to avoid many of the problems that project teams most often encounter.
Learning Approach
  • A highly experienced instructor will use interactive lecture format, numerous hands-on exercises, team activities, group discussions, individual discovery and other techniques to drive home the essential points of this material
  • We will build on your prior experience in this topic, while providing you with a structure and vocabulary to use in all of your future projects.
  • If project work is new to you, you will find that the clarity of the material and direct presentation style of the instructor will make the subject matter easy to understand.
  • You will receive a Participant Guide which will help you follow the material, take notes and retain what you learned so that you can apply it to your work.

Every course and workshop in our Project Training program is fully customizable. We offer virtual delivery of the training program you need. Call us: +1.919.495.7371.

All of our courses are fully compliant with the latest release of each relevant standards document such as the PMBOK® Guide, Standard for Portfolio Management, BABOK® Guide, and others.
Course Information
Course ID: 2047
Duration: 2 days
Delivery: Virtual or onsite
Class size: 6 to 20
· PMP® certified instructor
· Participant Guide
· PM templates
· Participation Certificate
· 14 PDUs
  Tech:12 Lead:2 Strat:0

Download this course description as a printable PDF document.

Pricing Information
On-site discounts are available.

Ready to enroll?
Call 1-800-877-8129
(+1 919-495-7371)

Questions?  Please feel free to Contact Us

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